Shipping policy

Thank you for shopping with us. This policy explains how and when orders are shipped.

We ship to most countries. If your location doesn’t appear at checkout, we cannot deliver there at this time.

Orders are processed within 24–72 business hours.
Orders placed during weekends or holidays will be processed the next business day.

Delivery times vary depending on country and carrier:

Region	Estimated Delivery Time
Europe	7–15 business days
USA / Canada	7–20 business days
Overseas Territories / Africa / Middle East	10–30 business days
Other regions	10–30 business days

Note: These are estimates and may vary due to customs delays, logistics volume, or shipping conditions.

Once shipped, you will receive a confirmation email with a tracking number (if available).
Tracking updates may take 2–5 days to appear.

Please ensure your address is correct when ordering.
We are not responsible for orders undelivered due to incomplete or inaccurate information.

If your order does not arrive within:

you may request a refund or a free replacement.

Some shipments may be subject to customs duties depending on country laws.
These fees are the customer’s responsibility.

For any shipping-related question, please contact us:
👉 Contact@veliro-limited.store