Privacy Policy

1. Data Controller

In compliance with applicable data protection laws, we inform you that the personal data collected through this website or any official communication channel (such as forms, WhatsApp, or social media) are processed by:

Trade name: Veliro
Data controller: Veliro.ltd
Contact email: contact@veliro-limited.store

2. Personal Data We Collect

We may collect the following information:

  • Full name

  • Delivery address

  • Phone number

  • Email address (if applicable)

  • Order-related information

3. Purpose of Data Processing

Your personal data will be used exclusively for the following purposes:

  • To process and deliver your orders

  • To contact you regarding your purchase

  • To manage returns, claims, or support requests

  • To send promotional communications (only with your prior consent)

4. Legal Basis for Processing

Data processing is carried out based on the following legal grounds:

  • Execution of a sales contract (customer order)

  • Compliance with legal obligations

  • Legitimate interest of the data controller

  • User consent (for marketing communications)

5. Data Retention

Your data will be stored only as long as necessary to fulfill the purposes mentioned above, or until you request its deletion, and always in accordance with applicable laws.

6. Data Recipients

Your data will not be shared with third parties, except with logistics or courier companies strictly for order delivery purposes.

We do not carry out any international data transfers.

7. User Rights

You have the right to:

  • Access your personal data

  • Correct any inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw your consent at any time

To exercise these rights, please contact us via the email or phone number provided in section 1.

8. Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be properly communicated or published through our official channels.

✨ Veliro – Your privacy and trust are our priority.